Wordsworth CUA

The mission of the Wordsworth CUA is to ensure the safety, permanency and well being of children and youth through services that strenghthen families and engage communities so that they are able to go on to lead healthy, productive and fulfilling lives. The Wordsworth CUA engages families and communities in raising safe, healthy and productive children through a strong network of resources, supports and services that strengthen individual, family and community protective factors in order to reduce child abuse and neglect.

  • Safety Driven
  • Family Centered & Child Focused
  • Strengths Based & Resiliency Focused
  • Trauma Informed
  • Person First & Culturally Competent
  • Socially Responsible
  • Multi Systemic & Community Focused

DHS’s Improving Outcomes for Children: The Philadelphia Department of Human Services’ (DHS) Improving Outcomes for Children Initiative (IOC) is a broad multi-year reform plan aimed at improving the safety, permanency, and well-being of the children and families served by DHS. Based on the premise that positive outcomes are achieved through child welfare services that are family-centered, community-based, culturally competent, integrated, timely, and accountable for results, IOC is a single case management system, delivered by providers through strong community level partnerships.

Wordsworth’s Community Umbrella Agency (CUA) is responsible for the provision of direct case management services to families for the City of Philadelphia in:

  • Region 5: The 35th and 39th Police Districts encompassing much of North Central Philadelphia from the Allegheny West community up through Logan Olney.
  • Region 10: The 16th and 19th Police Districts encompassing much of West Philadelphia including Overbrook, Parkside, Mantua and Powelton.

The Wordsworth CUA provides:

  • Single Case Management: Each family who engages with the Wordsworth CUA has ONE Case Manager who works with them to increase their capacity to keep their children safe and healthy.
  • Strengthening Families Framework: The Wordsworth CUA uses this framework as the foundation of its work, embedding protective factors into its services and the families and neighborhoods. These factors include: parental resilience, social connections, concrete support in times of need, knowledge of parenting and child development, and social and emotional competence of children.
  • Community Advisory Board & Community Engagement Plan: The Wordsworth CUA engages the entire community in the work of strengthening families. A Community Advisory Board oversees the community engagement process and informs the broader work of the CUA to increase family linkages to community supports and resources.
  • Parent Cafés: The Wordsworth CUA offers Parent Cafés throughout the region to help parents engage in meaningful conversations about what matters most – their family and how to strengthen it by building protective factors.
  • Additional Supports and Services: The Wordsworth CUA works with the community and its partners to offer additional supports and services that increase the community’s capacity to support children and families.

Goals of the Wordsworth CUA:

  • Keep families intact and children in their own homes
  • Increase permanency options for children who are not able to be safely maintained in their own families
  • Decrease use of congregate care
  • Increase child and family functioning



Wordsworth’s mission is to provide education, behavioral health and child welfare services to children and youth who are experiencing emotional, behavioral and academic challenges so that they are empowered to reach their potential and lead productive, fulfilling lives. Since 1952, Wordsworth’s continuum of services has strengthened individuals, families and communities.